Luis de la Cruz was an outstanding technician On time and explained everything in detail to me. At a time when excellent customer service is a rare thing McAllister rises to the top
Joanne K.
Xander Rivera was our McAllister representative. Alex (for short ) did an excellent job servicing our air conditioning unit. He was knowledgable and explained everything thoroughly. We were extremely pleased with our service call. I would recommend McAllister. Thank you again Alex!
Stephanie B.
They were super quick to come check on my issue with my mini split system. The tech that came out, John, was great. He called to ask if it was ok to show up early, listened to what I had to say, and got to work. Very friendly, and stayed until I was satisfied with the result.
Andrew S.
Farod Chapman is the best technician you have ever sent us. He gave us the most complete check up we have ever had. I cannot say enough positive things about his dedication to service. Because of him I will stop my searching for other HVac service contractors.
Ollie O.
My husband and I have been using McAllister for many years. They have always been good to us. No problems. And if there is they get resolved very quickly. Definitely recommend
Karen P.
I was amazed today with the service I received from John Morton and Richard. I have had my heater and air serviced before but this was above and beyond. They also offered service on my water heater and an air purifier. They ran my units, took temperatures, and cleaned everything including my outside unit with water. I couldn't be happier.
C. Mark M.
John came out to service the unit and not only was he extremely personable and friendly, but he was also early and got the job done quick! This company has always been a pleasure to deal with and I couldn't recommend them more!
Rob R.
We have used McAllister twice and both times they were fast, friendly, and professional. They are always professional and courteous. The service man this time was Pat Gray and he was excellent.
James O'B.
From start to finish McAlister's is totally professional and very easy to deal with .exceptional service and the outcome was extremely positive. we love our new system and would recommend your company to anyone and we have!! thank you again for all your help.
Janette O.
Xander Rivera was the most amazing tech and I wholeheartedly recommend him and the McAllister family. Xander is smart, patient, professional and called me during the repair process since I could not be there. Best service professional I've encountered with any company in years. Thanks Xander and McAllister!
Amy M.
Collin Slack did yearly maintenance of our two AC units. He was very courteous, neat, and knowledgeable. He was very thorough in completing all needed work.
Joyce S.
I was very pleased with the professionalism of Jeff Eichinger and his team. My air conditioner was installed in a timely manner. One would never know they were there except that my home is cool and comfortable! The service team worked efficiently and my home stayed clean!
Anna Mae H.
Air Conditioner went down during August heat wave. Called McAllister and they came out the same day. Sean their tech had to replace a part on the unit and had it up and running within the hour. Have used this company for previous HVAC issues and just had a new Hot Water tank installed last year as well. Always pleased with response and services.
Drew F.
Our service representative, John M., was awesome!! He was professional in every aspect of his job. It was a pleasure having him work on our heating and air conditioning unit. He greets the customer with a smile and that means a lot. Represents your company well. Thank you!
Kenneth I.
Everyone at McAllister was extremely helpful, polite and professional. The techs and installers took extra time to explain what they found and what they were doing. They showed up when they said they would, did the job as promised and cleaned up nicely afterwards. They live up to their name as The Service Company. Happy to recommend McAllister.
Viicky B.
Great staff and personal service, couldn't be more happy. Bill Monzo and Richard Gonzales were very professional, prompt and courteous, they did a great job on installing a new type of water for me.
Rick B.
The Technician was excellent. He was very knowledgeable and friendly. He recognized me as a veteran and showed me a lot of respect with a discount. As far as I am concerned, he should a customer service bonus.
Howard C.
We were extremely impressed by the technician. He was on time, very thorough and went above and beyond in helping us. He was a quality individual who provided quality service.
Margaret D.
Great service! My furnace was serviced by Luis De La Cruz who not only did a great job but was very personable and explained each step of the procedure in a clear and concise manner. I will request that he service my HVAC system in the future.
Robert E.
John Morton provided excellent service while performing maintenance on our air conditioning unit. John showed us serious issues with our system and took the time to explain why these needed our attention. He was courteous and explained the technical issues in terms that we would understand.
Joe
Luis De La Cruz answered all of my questions when he walked me through my heating system. He was very informative and thorough and took the extra time to explain each part of the system. I highly recommend his services if you want to see a tech who cares about the job that he is there to do.
Zach C.
Very pleased. When a possible major problem came up late in the afternoon, McAllister was there in an hour and checked things out quickly. It is nice to know such reliability is available. Thanks!!
Bob P.
Sean Breder and Warren Jones were very knowledgeable, polite and informative. They explained the process and kept us well informed. We would absolutely recommend them. They are a credit to McAllister!
Sandy K.
Had my heater and water heater check today. The technician Jorge was great. Mask on the correct way the whole time. Very polite and did a great job. Thank you Jorge.
Andie S.
The service technician John was personable, professional and informative He provided a detailed account of the maintenance he was performing. He went above and beyond what I have previously experienced with others technicians.
Linda R.
Our heat pump had multiple issues due to the sea air but McAllister was able to sort through them and get us back up and running, They are very reliable and you don't even have to be present when they work on your system.
R. S.
John Morton was very thorough in checking out our heat pump system and very patient in answering my questions about the system & how to properly maintain the system between checkups. This was all done on 4-7-22
Bob K.
Service tech was both friendly and professional. He completed the service taking care not to leave a mess and charged me the price that I was quoted over the phone. After getting an invoice by mistake, I called the office and the receptionist promptly apologized and problem was corrected immediately. I will use this company again.
Joseph M.
McAllister recently came to our rescue when we were selling our condo and the buyer believed the AC unit to be failing. The serviceman was there within a couple hours reviewed all the internal and external systems, and patiently explained to the buyer that everything was in working order.
Renee D.
John showed up and instantly we liked him.very professional and confident.explained a lot and showed us step by step how to replace the filter.growing up with the McAllister in longport I would never use anyone else.great job.